Dougherty et al. 2004

Titel: Management by Fact: Benchmarking University IT Services

Autor(en): Dougherty, J. et al

Ort: EDUCASE Quarterly, Volume 27 Number 1, 2004

Erscheinungsjahr: 2004

Dougherty, J. et al (2004): Management by Fact: Benchmarking University IT Services: EDUCASE Quarterly, Volume 27 Number 1, 2004

URL: www.educause.edu/apps/eq/eqm04/eqm0413.asp